Privacy Policy

Last updated [EFFECTIVE DATE]

This is a working draft for review. Bracketed [PLACEHOLDERS] must be completed and the full text reviewed by a licensed healthcare attorney before this page is published.

This Privacy Policy explains how [LEGAL ENTITY NAME], doing business as Y-Factor Health ("Y-Factor Health," "we," "us," or "our"), collects, uses, and protects information when you use our website and at-home male fertility testing services.

1. Information We Collect

• Information you provide: name, contact details, date of birth, appointment and address details, and information you enter into forms.
• Health information: test selections, samples collected in your home, laboratory results, and related clinical information.
• Payment information: processed by our third-party payment processor [PAYMENT PROCESSOR]; we do not store full card numbers.
• Technical information: device, browser, and usage data collected automatically (see Cookies & Analytics).

2. How We Use Your Information

• To schedule and deliver testing and return your results.
• To communicate with you about appointments, results, and support.
• To process payments and prevent fraud.
• To operate, secure, and improve our website and services.
• To comply with legal and regulatory obligations.

3. How We Share Information

We do not sell your personal information. We share it only as needed to provide the service or as required by law, including with:

• Our clinical laboratory partner [LAB PARTNER] and reviewing physicians.
• Service providers acting on our behalf (for example, [PAYMENT PROCESSOR] and secure hosting providers).
• Authorities when required by law, subpoena, or to protect safety.

4. Protected Health Information & HIPAA

Health information you provide in connection with testing is Protected Health Information (PHI) governed by HIPAA. Our HIPAA Notice of Privacy Practices describes your rights and how we use and disclose PHI.

5. Data Security

We use administrative, technical, and physical safeguards, including encryption in transit and at rest, to protect your information. No method of transmission or storage is completely secure.

6. Data Retention

We retain information for as long as needed to provide services and to meet legal, tax, and medical-record retention requirements in [GOVERNING-LAW STATE], after which it is securely deleted or de-identified.

7. Your Rights & Choices

Depending on where you live, you may have rights to access, correct, delete, or restrict use of your information. To exercise these rights, contact us using the details below.

8. Cookies & Analytics

We use cookies and similar technologies for essential site function and, where enabled, analytics. You can control cookies through your browser settings.

9. Children’s Privacy

Our services are intended for adults 18 and older. We do not knowingly collect information from children.

10. Changes to This Policy

We may update this policy from time to time. Material changes will be posted here with a revised effective date.

11. Contact Us

Questions about this policy or your information may be directed to our Privacy Officer, [PRIVACY OFFICER NAME], at hello@y-factorhealth.com, or by mail at [BUSINESS MAILING ADDRESS].